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The in-person modality is conducted by subject matter experts on topics of protocol and etiquette over a five-day period in designated facilities.
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The live-online modality is instructor-led by subject matter experts on topics of protocol and etiquette through the Zoom platform and PSOW Learning Management System.
The on-demand modality consists of recorded modules on topics of protocol and etiquette by subject matter experts to be viewed at any time by the student.
