Personal Diplomacy and Dining Skills | 23 April 2025

Course Type:
Live, Online
Individual Module
CEUs:
0.25
Teacher-Student Ratio:
1:15
Virtual Class Duration:
2 hours 15 minutes
Time Commitment:
2.5 clock hours; includes asynchronous pre-work and virtual classroom time
Virtual Class Date and Time:
23 April 2025, 10:00 - 12:15 ET Wednesday
Registration End Date:
21 April
Price:
$499*
*Graduates of programs specified in the terms and conditions receive a 5% discount. Contact us for the voucher code to apply during registration.

Course Description

During this module, students will learn about professional business attire and dress codes; how to introduce themselves and make small talk; greet others using appropriate eye signals and body language; exchange business cards; give guidance on the role of a host, guest of honor, and guest; recognize the difference between American and European styles of dining; create menu cards for different occasions; and identify correct place settings for multiple courses.

Learning Objectives

  • Describe professional business attire and dress codes
  • Introduce yourself and make small talk
  • Greet others using appropriate eye signals and body language
  • Exchange business cards
  • Give guidance on the role of a host, guest of honor, and guest
  • Recognize the difference between American and European styles of dining
  • Create menu cards for different occasions
  • Identify correct place settings for multiple courses

Materials Provided

  • Digital Certificate of Completion
  • The Protocol School of Washington Protocol Officer Training Digital Workbook (2025), The Protocol School of Washington, South Carolina.

Measure of Performance

A 90% attendance rate is required of all participants and a 70% or above on all post-module quizzes. This course is strictly Pass/Fail. The Training Manager, in conjunction with the course facilitators, will observe and evaluate your participation, along with your quiz grades, to determine if you understand the material and if you pass or fail the course.

Course Requirements

Classes and all materials are presented in English. To ensure the best student experience, English language proficiency and basic computer skills are required.

PSOW's live, online courses are delivered using the Brightspace Learning Management System and Zoom. No software purchase is necessary. Students will be invited as guests from PSOW's accounts. Technical Requirements are as follows:

  • a computer (desktop or laptop), tablet, or mobile device.
  • an internet connection - broadband wired, wireless, or mobile (3G or 4G/LTE).
  • speakers - built-in or USB plug-in or wireless Bluetooth.
  • microphone - built-in or USB plug-in or wireless Bluetooth.
  • webcam - built-in or USB plug-in.
  • supported web-browsers are: Chrome, Safari, Firefox, and Edge. Internet Explorer is no longer supported.

Resource Center

Certified to operate by the Accrediting Council for Continuing Education & Training.

10 seats available.
Price: $499.00

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